Customs documentation: smarter and faster

22 October 2025

Laura De haes

Communications Softpak

profile picture
haven containers

In the dynamic world of logistics and customs clearance, standing still is not an option. Companies that want to lead in efficiency and compliance embrace technology. Softpak stands at the forefront of this transformation, introducing a series of innovations that drastically simplify the work of every declarant. These are the highlights for the coming period.

AI icon

Imagine never having to manually copy data from a Bill of Lading (B/L) again. By leveraging trained Large Language Models (LLMs), Softpak takes file import to an entirely new level.
Our AI solution is trained to instantly recognize and interpret the standard fields on a B/L — such as Port of Loading, Consignee, Container Number, Goods Description, Weight, and Packages — regardless of the carrier’s layout. The data is automatically processed and imported as a complete file into Softpak. The original B/L remains accessible as an attachment for maximum control.
The result: smarter and faster file creation, freeing your team to focus on complex tasks instead of data entry.

Data is gold — if you can unlock it. Our Power BI solution transforms your Softpak data into real-time, actionable insights.

  • Operational efficiency: instantly see which declarations require follow-up and monitor the current status of all your files.
  • Financial overview: make sure all customs duties and declarations have been invoiced. With Power BI, you can verify this in seconds.
  • Strategic growth: gain deep insights through margin analysis, top 10 customer overviews, and profitability by declaration type. Discover where your growth opportunities lie!
BI dashboard
Interfacing icon

We’re still surprised by how many files are processed manually. Manual entry is the biggest source of delays and errors. Softpak offers the solution: a standard XML layout for file import.
When you or your customer use an ERP system, declaration data can be delivered digitally. Softpak automatically reads, validates, and prepares the data for submission to Customs.
Stop copying and pasting! Optimize your supply chain by fully digitizing the data flow through our robust interfaces.

Efficiency starts at the core. When you need multiple customs documents for a single shipment, you only have to enter the shipment once as a file in Softpak. From that one base file, you can generate all required follow-up documents at the click of a button — including pre-declarations, import declarations for free circulation, storage declarations, CLIENT import (phytosanitary/veterinary), excise goods transfers, and more.
Portbase integrations: The seamless integration with Portbase (including Cargo Controller, Container Release Message, Trusted Chain, and Import/Export Documentation Notification) is already standard for many, but it’s crucial to make full use of these features. Ensure these digital bridges are perfectly configured for smooth processing. Softpak turns the file into the central hub of your shipment.

Run icon

Softpak is your partner in digitalization, optimization, and compliance
Ready to take the next step toward smarter and faster customs processing?
Contact Softpak and discover how these highlights can strengthen your operations this quarter.

The latest news


AI

Artificial Intelligence for logistics | Organi & Softpak

In the logistics sector, reliable data is essential. That’s why Organi and Softpak are fully...

04/09/2025

Organi/Softpak and A.T.C/De Maritieme Pint: Work Hard, Play Hard

Organi/Softpak becomes main sponsor of ‘De Maritieme Pint’, the popular networking...

01/04/2025
image of documents

Softpak present at the Multimodal Transport Expo on March 13!

On March 13, we will beattending the Multimodaal Transport Expo, het leading event for transport-...

21/02/2025