Welcome to Softpak
Customs declarations and logistics solutions. Flexible and scalable.
Latest patches
Manual
Request our user manual for
■ NCTS 5 Arrival, Transport, Emergency procedure
■ DMS Import, Export, Emergency procedure
■ AES Export, Emergency procedure
■ IDMS, IDMS CBAM
Frequently Asked Questions
Our FAQ is continuously updated
■ AES – How to print an EAD
■ AES – BCP Emergency Procedure
■ DVA – GRN/PIN
■ DVA – Security Deposit
■ DVA – Goods Presented for Shipment
Discover our logistic solutions
Whether you specialize in customs declarations, warehousing, transport or multimodal forwarding, Softpak’s software offers you a solution that contains all the necessary functionality. A total solution for and by the industry, where our experts ensure that your software remains in line with global technological developments. This allows us to promise you: all-in-one and always up-to-date!
FAQ
Frequently asked questions
Softpak is an integrated software suite for logistics service providers — freight forwarders, terminals, warehouses and customs declarants.
CDS for customs declarations, ProFor for forwarding, ProTerm for terminals, ProStore for warehousing, plus ProLine, ProQuip and ProWise.
Yes. CDS handles Dutch and Belgian customs declarations (DMS/AGS), including Portbase and e-CertNL integrations.
Yes. You can send e-invoices directly from your system over the international Peppol network.
Our helpdesk is available on working days (Amsterdam time). Reach us by phone or e-mail — current opening hours are shown in the support panel.
Yes. Contact us through the contact form and we will schedule a demo of the solution that fits your operation.
Softpak News
The latest news
Softpak | DMS Latest Update for Saturday, May 16, 2026
DMS Latest Update for Saturday, May 16, 2026 We would like to inform you about upcoming system changes related to the Digital Customs File. As of...
Softpak | NCTS Fase 6 to be implemented on May 16 2026
Dear customer, On May 16, 2026, Customs will implement Phase 6 of the New Computerised Transit System (NCTS). NCTS is a European digital system...
Softpak informs: Is your digital front door properly secured?
Dear customer, In a world where the logistics chain is becoming increasingly dependent on digital data, the risk of cybercrime continues to grow....
