Support Assistant

Are you a young, ambitious Support Employee who wants to support our customers in the use of our software applications, then we are  interested in you!

By expanding our team we are looking for:

Support Assistant

As a support employee you are responsible for effective and service-oriented support to our customers. You support users with questions and problems with the use of our logistics software applications. You have direct contact with our software development department for passing errors and test changes before they are released.

What is the function?

  • supporting end users in the use of our logistics applications
  • processing and resolving calls
  • testing (new) applications and new functionality
  • other support activities such as the preparation of documentation
  • creating and customizing reports for our clients

Job requirements:

  • excellent communication skills
  • service orientation
  • good control in Dutch and English, spoken and written
  • Bachelor degree of working and thinking level
  • knowledge of Crystal Reports or another reporting tool
  • experience with logistics software is a plus!

What do you get?

  • a competitive salary
  • excellent benefits
  • training and career opportunities to consultant
  • plenty of challenges in software field
  • good working atmosphere

Organization:

Softpak is an innovative software company that develops and implements standard logistics software for port-related businesses, such as container depots and terminals, storage and shipping companies and shipping companies. A team of 40 employees supporting customers, which are located in the larger ports in Europe, with the use of our software.

Contact information:

Joop Keislair

joop.keislair@softpak.nl | softpak.nl