Do you have in-depth knowledge of customs processes and would you like to use your expertise to advise and support international logistics companies? Then become our new Software Consultant CDS at Softpak!

De organisation:

Softpak is an innovative software company operating in the logistics sector, based in Ridderkerk, the Netherlands. We provide integrated customs and logistics software solutions for port-related companies, including shipping lines and ship agents, logistics service providers, customs brokers, container terminals and depots.

From our head office, more than 50 colleagues work every day in an informal and collaborative environment to improve and develop our software solutions. Our culture is characterised by short lines of communication, a high degree of autonomy and strong commitment to our customers.

The role:

As a Software Consultant CDS (Customs Declaration System), you are the key point of contact for the implementation, optimisation and expansion of our customs software. With your knowledge of customs and logistics processes, you understand the challenges our customers face and know how to translate their needs into practical software solutions.

You will regularly visit customers and companies operating in the Netherlands’ key logistics hubs, such as Rotterdam, Moerdijk and Vlissingen.

Together with a close-knit team of six colleagues, and working closely with our Support and Development teams, you will be responsible for the success of each project from A to Z.

What will you do?  

• Procesoptimalisation: You guide customers through complex issues relating to the CDS modules they already use. You help them optimise their processes by making smart use of system configuration, templates and mapping functionalities.
• Implementation: You guide customers through the successful implementation and adoption of new CDS modules.
• Consulting: You advise customers on the configuration and use of specific customs modules, including DMS Import/Export, NCTS Transit/Arrival, T2L(F) PoUS and EMCS Inbound/Outbound.
• Supply chain-specific integrations: You advise customers on integrations with the NVWA (Client Import and Client Export), Chamber of Commerce Certificates of Origin and Portbase MID/MED/CVB.
• Integrations: You support customers with interfaces between their own ERP systems and Softpak CDS.
• Administrative proces optimisation: You help customers streamline their overall administration processes, from receiving assignments and sending order confirmations to invoicing and customer reporting.

What do you bring?

With your analytical mindset and customer-oriented approach, you are able to translate complex customs legislation into smooth, practical software solutions. You proactively identify opportunities to help customers improve their processes.

You recognise yourself in the following profile:

• A bachelor’s degree (HBO) or STC qualification in logistics, business administration or a related field, or demonstrable equivalent working and thinking level.
• Several years of relevant work experience gained at a customs broker, a company handling customs processes in-house, or a customs software provider.
• Experience with or in-depth knowledge of customs systems. Experience with systems such as Softpak CDS, Fiton, Gateway or Stream Software is a strong advantage.
• Knowledge of Bonded Warehouse (Entrepot) administration and Fiscal Representation is an advantage.
• Strong communication skills in both Dutch and English, spoken and written.
• Living in the Ridderkerk/Rotterdam area.

What do we offer?

At Softpak, you will have plenty of freedom to organise your own schedule and responsibilities. Personal development is one of our priorities, which is why we give you plenty of opportunities and a budget for training and education, enabling you to become a true expert in your field.

In addition, you can expect:

• A competitive salary
• Company car
• Company laptop
• 26 days of annual leave (based on a full-time employment contract)
• Good pension scheme
• A friendly and informal working environment with committed colleagues who genuinely work together as a team.

Ready to become our new CDS expert?

Do you recognise yourself in this versatile role and would you like to contribute to the further development of innovative customs software at Softpak? Please contact Hendrik van der Woudeaars, 06-36294675, hendrikvanderwoude@connectyou.nl